Automating Order to Cash
Eliminate pain points
in sales
Better customer relations
Improved cash flow
Companies supplying goods or services often encounter bottlenecks in their production or distribution, even more so for companies using a manual, paper-based Order to Cash process. It is only when urgent customer orders are delayed as a result of purchase order not being processed quickly enough, that companies consider alternatives and the potential of a smarter business process.
Digitize your inflow
Documents may arrive in any format. Automated streamlining is key.
Automate your papework
Improve your service level, control, and compliance support.
Order entry and management are key to good customer relations, since they often determine the time needed to deliver and invoice correctly for goods. Automation will also minimize or eliminate problems such as
- Lost and misplaced orders
- Incorrect manual data entry
- Lost time from sorting and filing orders
- Slow invoice processing, which also affects the manufacturer's cash flow
Add the ability to comply with demands for a complete document audit trail and you have a winning concept.
Research by the Gartner Group suggests that processing a single paper order typically costs an organization in the order of AUD$18. It's easy to see the potential return on investment to be had through digitizing financial documents, including purchase orders, not just in reduced costs, but in the ability to handle customer orders more efficiently, and in shortening the order-to-cash cycle.
It is no surprise that ERP vendors such as SAP, JD Edwards, Oracle and PeopleSoft are increasingly incorporating financial document processing capabilities into their enterprise application suites.
Automation areas
Any organization selling goods or services.